Client Overview:

Rentomatic, a property management platform offering tools for landlords and tenants, sought to streamline operations and enhance user satisfaction.

Objectives:

• Simplify property listing and tenant management workflows. • Increase landlord-tenant engagement and satisfaction.

Solution:

• Designed a centralized dashboard for landlords to manage properties, track rental payments, and communicate with tenants.
• Integrated automated payment reminders and maintenance request tracking for tenants.
• Implemented a mobile app for on-the-go access to property and account details.

Results:

• Reduced tenant complaints by 40% through efficient issue tracking.
• Decreased payment delays by 25% with automated reminders.
• Improved landlord satisfaction scores by 32% within four months.