Case Study: SAP MM & WM Integration
Client
A U.S.-based logistics and distribution company supporting nationwide retail and e-commerce operations.
Challenge
After a recent system upgrade, the client faced severe inventory discrepancies, slow put-away and picking processes, and recurring WM–MM synchronization failures. These issues led to shipment delays, excess manual adjustments, and low warehouse productivity, impacting customer SLAs and operational costs.
Solution
Altius deployed SAP MM/WM experts to stabilize and optimize the landscape. The team conducted a root-cause assessment, redesigned key warehouse processes, corrected master data gaps, optimized stock placement strategies, and resolved integration issues between MM and WM. Enhanced training and real-time monitoring tools were also introduced to ensure consistent adoption.
Results
- Inventory accuracy improved to 98%
- Warehouse processing time reduced by 40%
- Manual stock adjustments decreased significantly
- Seamless MM–WM data flow restored across all warehouse locations
- Improved on-time delivery and customer satisfaction